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Frequently Asked Questions

Answers to the questions we hear most. Still stuck? Message us on WhatsApp.

Playing

Senp: pick a 2-digit number β€” it wins if it matches the leading digit or lands in 1st, 2nd, or 3rd place, each at a different payout. Lotto 3, Lotto 4, and Lotto 5: pick a 3, 4, or 5-digit number and match the draw exactly. Maryaj: pick two 2-digit numbers as a pair and win if that exact pair is drawn.

Payments & Wallet

In the app, go to Wallet β†’ Add Funds and pick a method for your currency β€” MonCash for HTG, or Bank Transfer, Zelle, CashApp, PayPal, or Debit Card for USD.

Gift Cards

You buy a gift card, receive a PIN, and redeem that PIN in the app to add funds to your wallet.

Tchala

Tchala is our dream-number lookup β€” search a dream or symbol and see the numbers Haitian tradition associates with it, as inspiration for your Senp, Lotto, or Maryaj picks.

Account & Security

Yes. Passwords are hashed and never stored in plain text, and every sensitive action is tied to your account session.